Membership Management

Membership Management

Effortlessly Manage Your Association’s Membership with Impexium’s Membership Management Software.

Member management is no simple task. Impexium’s smarter, simpler membership management software can help. Whether you are seeking growth or need help managing membership at scale, Impexium gives staff a 360-degree view of members, so they can personalize the member experience. 

Impexium offers the most powerful membership management software on the market. With our system, you can create an unlimited number of membership types and member statuses, giving you flexibility in management. It also comes with easy setup, implementation and robust support. 

Boost Membership Engagement

A fully engaged membership —one that interacts with your association, nonprofit organization, or community in meaningful ways — is more likely to stick around over the long haul. It is also more likely to grow through word of mouth. Impexium provides the tools you need to make membership engagement a top priority from the very first moment a new member joins your ranks all the way through their entire life cycle with your association. 

Membership Registration & Applications
New Member Onboarding
Membership Renewals & Dues

 

Membership Registration & Applications

One of the best things you can do for your organization is to make the application and registration process seamless, both for your new members as they join and for you as you bring them on board. By customizing the application/registration process to match your needs and automating the steps, you can quickly and efficiently add new members, allowing you to scale your growth effortlessly.

 

See How Associations Like Yours Grow Membership with Impexium >

 

New Member Onboarding

Simplifying new member onboarding is a key feature of Impexium’s membership software. Collect the information you need via customizable forms, set up initial payments, and seamlessly integrate with your CMS so that members are quickly and efficiently brought up to speed via fully automated systems.

When it comes to onboarding new members, once you have your system in place, you can set it and forget it. This expands the time and attention you can invest in engaging current membership and providing them with the tools, resources, and networking needed for success.

 

See How Associations Like Yours Grow Membership with Impexium >

 

Membership Renewals & Dues

All associations want to make the most of their resources. Unfortunately, when they’re working with outdated payment processing systems, it’s easy to get stretched too thin–often with manual processes and data entry.

With automated membership renewal and collection of each membership fee, you move one step closer to maintaining (or even expanding) your profitability. No more tracking people down, remembering which membership level, sending renewal reminders, or cornering them for late payments. The system does the hard work on your behalf so you can focus on the parts of your job you actually enjoy.

 

See How Associations Like Yours Grow Membership with Impexium >

Expand the Member Experience

Impexium’s membership management software makes it simple to provide a personalized member experience while offering you a 360-degree view of the full range of your membership organization’s activities.

Analytics on membership behavior

Via our powerful analytics tools, you can gain insight into membership behavior. Track historical demographic, financial and engagement activity and report on trends over specific time periods. This will give you ideas about the types of services, products, and content your members value most, which you can then deliver in greater amounts.

Expanded ability to manage member requests

When you have the right systems in place to funnel requests, members won’t have to experience long wait times to have their issues addressed. Impexium’s membership management software makes it simple to create, manage, and assign tasks to track progress of initiatives and address member requests.

Email marketing automation

Impexium integrates with email marketing providers easily. So you can connect the power of your AMS with your email marketing efforts.Thanks to our membership management and automation tools, you can create and schedule email campaigns to your membership types with ease, staying in touch with just a few clicks.

Membership feedback & surveys

Direct feedback from your members helps you keep your finger on the pulse of your association. Quickly and easily gather and analyze feedback from your members, and use it to adjust your approach in real time.

Integrate Impexium

Already have a CMS you love? Seamlessly integrated Impexium with your own CMS or member community platform. Impexium’s integrations provide access to expanded services without requiring you to abandon the systems that are currently serving you well.

24/7 self-service access

Impexium creates online profiles that give members 24/7 access to committees, applications, and association resources.

Grow Your Membership

Whether you’re looking to scale quickly or expand your association’s reach at a more measured and organic pace, Impexium’s membership management solution has what you need to grow and thrive.

Automated Workflows

Once you have our automated workflows doing the heavy administrative lifting, you can enjoy more time and mental bandwidth to boost services and implement strategies that will increase your non-dues revenue.

In addition to saving time through automated systems, you’ll enjoy tools unique to Impexium’s membership management software.

Unified Shopping Cart

When your membership is sent hither and yon to pay for goods and services—perhaps even juggling multiple platforms and logins in an effort to check out during a payment process—they’re less likely to follow through on registrations and purchases.

With Impexium’s unified shopping cart, however, you can lower the barriers and facilitate opt-ins by centralizing payment processing for membership dues, fees, registrations, event management, and purchases from your online store.

Membership Tiers & Roles

If you’re looking to grow your association, you’ll want to expand in a targeted way that helps people connect, assimilate, and organize themselves from the moment they join. That’s why Impexium’s membership management software allows you to set up unlimited user roles. It also makes it convenient to assign a variety of roles to members, add new roles, and make changes to member roles whenever the need arises.

Combining membership tiers and roles with our analytics tools, you can see patterns and trends at various levels in real time. And then with that insight, give members of all tiers more of what they value.

Thanks to Impexium’s versatility with tiers and roles, you’ll never feel limited or boxed in. The ability for constant role adaptations means you’ll never outgrow your possibilities.

Custom Fields for Member Data

Impexium gives you the power to establish custom fields to both gather and monitor your member data through each member’s lifecycle. Having access to an unlimited variety of custom fields allows you to share, update, and report on the most current member data available at all times. This, in turn, grants you access to all the information you need to create targeted content your members will love.

Outstanding Customer Support

When you choose Impexium, we will help you every step of the way: from implementation to mastery. We offer outstanding support during implementation and rollout of our AMS, and we provide ongoing training for fine-tuning your membership management machine.

You can be assured that we offer the customer support you need to implement and thrive.

The Impexium Advantage

Retain Members
Accelerate Productivity
Access Data Analytics
Engage With Members

From nonprofits to trade associations and professional organizations, Impexium’s membership management software gives you all the tools you need to craft a deeper, more personal membership experience. This thoughtful, targeted approach will not only encourage prospects to convert to members at a higher rate but also help you more effectively retain the members you already have. 

Our flexible, intuitive user interface helps you accelerate productivity. And the ability to sync Outlook data seamlessly to Impexium will save you more time, energy, and brain power than you can imagine.

Impexium’s mobile-first, responsive, and analytics-driven platform allows your organization the ability to serve members more intelligently and profitably, strengthen alignment between strategies and operations, reduce costs with increased flexibility and faster ROI, and create value for key relationships—members, customers, partners, prospects, and staff.

Impexium provides a better way to manage new member registration, glean insight from your current membership, handle member renewals and invoicing, stay connected and engaged with your members by automating marketing materials and emails, administrative tasks, and so much more.

Impexium product

Testimonials

  • “…very excited because of the possibilities that I see for NADA moving forward, the ability to give our executives the information, any intelligence that they need in order to help our members better…the ability to simplify the whole application ecosystem, removing unbelievable complexity and bringing simplicity to the application.”

    Rafael Maldonado NADA
    Rafael Maldonado
    Former CIO at NADA
  • “…Impexium has allowed us to significantly improve our processes and procedures. We’ve automated quite a lot with Impexium and removed a number of manual processes that we had before. And staff are very happy about that.”

    Impexium RAPS Case Study
    Wendy Sahli
    Technology at RAPS
  • “I like the fact that by using Impexium versus our previous system, we will be able to reduce staff’s workload. As a result, NAADAC’s staff will be happy, feel more capable and competent…in serving our members.”

    Cynthia Moreno Tuohy NAADAC
    Cynthia Moreno Tuohy
    Executive Director at NAADAC
  • “I found Impexium to be more modern, more sophisticated, more user friendly, more intuitive.”

    Jeff Sventek AsMA
    Jeff Sventek
    Executive Director at AsMA
  • “We wanted a partner that would grow with us and one that could innovate with us. Impexium checked all those boxes. They took us from outdated to automated.”

    Laurie Bollig CoSIDA
    Laurie Bollig
    Director of Membership Engagement at CoSIDA
  • “You have to have a support team that communicates clearly, is a good listener, is patient and can really handle the problem solving…I have been really pleased with Impexium’s support. They are on-top-of things responsive…I know they will stick with me until we figure it out.”

    Kelly Webb FCLB
    Kelly Webb
    PR & Pace Coordinator at FCLB
  • “What impresses me the most about Impexium is the ease of use…Everything I need in Impexium is one-click away.”

    James Brannigan, NYSAE
    James Brannigan
    Associate Director at NYSAE

Let Us Show You What's Possible With Impexium

Trade associations, professional societies, and non-profits of all sizes have transformed their businesses and exceeded member expectations with Impexium’s membership management software. Request a personalized demo today.