Join Our Team

Interested in Joining a
Growing & Innovative
Company Culture?

We strive to retain and cultivate a culture of continuous innovation and a relentless pursuit of membership success. With several hundred years of collective technology experience serving associations and non-profit organizations, we’ve learned a lot about what does and doesn’t work to help our customers succeed.

OPEN POSITIONS

Impexium’s vision is to hire talented people who align with our Purpose and Values (Plays). We have the tools and technology to work from almost anywhere. Our teams have been successfully collaborating remotely for several years.

Implementation Project Manager
Implementation Senior Manager
Implementation Specialist
Technical Services Analyst

Implementation Project Manager

Bring new systems to life.

This role: A day and week in the life…

  • Lead software implementations assisting customers with requirements definition, system configuration, tracking progress, and assessing and mitigating risk throughout.   
  • Manage relationships and communication (i.e. internal, client, 3rd party vendor) related to schedule, scope, changes, and budget. 
  • Create documentation and mitigation plans.
APPLY FOR THIS POSITION

Implementation Senior Manager

Bring new systems to life.

This role: A day and week in the life…

  • Execute on-time delivery of large scale and strategic client implementations while leading your team to successfully manage all stages of the implementation cycle, including process review, data migration, configuration, testing, integrations, and deployment for our SaaS solutions for Association clients.
  • Enable, train, retain and support a world-class team with mentoring and coaching to meet organizational utilization and profitability objectives while driving client-focused best practices and outcome-based professional services engagements.
  • Partner with leaders cross-functional teams to provide visibility into progress, risks, budgets, and metrics including acting on course corrections, offering innovative solutions, and creating repeatable efficiencies. 
APPLY FOR THIS POSITION

Implementation Specialist

Bring new systems to life.

This role: A day and week in the life…

  • Support configuration workflow for new client implementation projects as needed.
  • Assist with gathering and analysis of client business requirements and objectives and provide recommendations on how to best tailor the software configuration to meet those objectives.
  • Identify and recommend product customizations, enhancements, and/or workarounds to enhance the client’s experience.
  • Participate in internal testing for new functionality and support User acceptance testing with clients.
  • Lead pre-launch review and validation prior to go live.
APPLY FOR THIS POSITION

Technical Services Analyst

Be at the center of important connections – between our software and others.

This role: A day and week in the life…

  • Meet with customers for requirements and translate to technical specifications
  • Develop low code / no code / workflow solutions to automate processes
  • Work with our Clients to import data their successfully
  • Identify, debug, and advise on system errors or API issues.
  • Work with partner systems to assist them in building integrations between our software suites and theirs
APPLY FOR THIS POSITION

Impexium Core Values

Initiative

“The way to get started is to quit talking and begin doing.” – Walt Disney

Reliability & Stewardship

“Reliability is not just about being there when you say you will. It is about being there for all the times you never said you would.” – Catherine Pulsifer

Collaboration

“The strength of the team is each individual member. The strength of each member is the team.” – Phil Jackson

Benefits & Wellness

At Impexium, you work hard and are rewarded for it. Just as you provide total commitment to the customer, we provide you with the benefits and company wellness needed for a positive work-life balance.

  • Hybrid/remote work options
  • Bonus Plan
  • 401k Plan
  • 3 Blue Cross Blue Shield plans, dental vision with online visit options
  • Life, disability, accident & hospital indemnity policies
  • 20 Paid time off (PTO) days
  • Pre-tax HSA & FSA options
  • Employee Assistance Programs (EAP)
  • Referral bonuses
Fitness app with challenges and prizes
Awareness: celebrating national months/days
Employee Assistance Program (EAP)
Financial wellness seminars
Impact projects & donations to charity
Diversity team program
Virtual Olympic games

Career Growth

Empowered employees are the leaders of tomorrow. Impexium gives you access to programs and tools to drive your career growth. There are numerous ways to advance your career.

Impexium University

Whether you’re looking to enhance your core skills, leadership abilities, or professional development, you will find something new to support you on your journey.

New Experience Mentor

As a new team member, you will be paired with a New Experience Mentor to help you learn the ropes. You’ll find yourself acclimated to our culture faster than you can say “free lunch!”

Career Driver Program

Our mentor programs are a voluntary initiative where you are matched with a team member or leader who can help you focus on short and long-term professional goals.

Career Development Program

Our Career Development Program is engaging and interactive allowing you to increase skills specific to your goals.

Client Support Strides

It takes a special person to be on the front lines of our business, talking to our clients every day. The Strides Program allows eligible team members to receive master status for up to two skill sets every six months.

CC365 Program

This program allows Client Support team members to work one day a week with a cross-functional team they are interested in and want to explore as a potential next step in their career.

Training Certification

Do you enjoy training people? Then, get certified with this program and join our dedicated team in providing training to our clients.

Leadership Development

If you see leadership as part of your career, our year long Leadership Development Program integrates learning with projects, coaching and applicable experience.

Internships

At Impexium, we believe today’s interns are the team members of tomorrow and, as such, should be civic-minded. As an intern here, you will be able to work on real projects that create results and impact!

Career FAQs

We currently have four office locations in Virginia, Michigan, and California. We offer in-office, hybrid, or 100% remote-based roles. Read more details on Impexium career opportunities.

How does assignment to an office location work?

If you are aligned to a specific office location, you will be aligned to that office’s events and meetings. For the most part, we will expect remote team members to be able to come in for occasional meetings and events.

What hybrid + remote options are available?

We offer everyday flexibility so you can shape your schedule and be present for the things that matter to you in work and in life. For example, hybrid office-based team members can spend a flexible amount of days per week working remotely based on a schedule they work out with their leader.  Some roles require more in person time than others, but all positions offer flexible options.  We also offer the option for many positions to work remotely full time. If you’re interested in a remote role, please indicate your interest when you apply and let your recruiter know.

What tools and resources are available?

Communication is important, and teams can’t be successful unless everyone stays organized and up to speed. Tools like Slack, Asana, TEAMS and Zoom allow you to openly communicate, connect, and collaborate seamlessly with teammates across time zones and geographies.

Do remote team members have the same opportunities?

Our Play No Suits Just Innovation leads with a focus on diverse perspectives. We’re committed to continuing to build a diverse team where everyone’s voice is heard and everyone’s contributions are valued.   Our holistic approach to benefits includes fully remote tech support, country specific benefits, and expanded resources that allow you to thrive. 

Our extensive learning and development options help you grow your skills and your career.  We offer a variety of remote learning resources and trainings, a Leadership development program, and career driver and peer to peer mentor programs.

Why Choose Us?

OUR RESPONSIBILITY

Impexium is committed to integrating environmental, social, and governance (ESG) factors into our operations, including managing key ESG opportunities and risks in a way that is consistent with our values and demonstrates our dedication to being responsible corporate citizens. 

EQUAL OPPORTUNITY EMPLOYER

Impexium is an Equal Employment Opportunity (EEO) and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.