Impexium’s greatest priority is a successful implementation and rollout of our client’s new membership management platform. It is our mission to make sure all users are comfortable using the platform, have a high rate of adoption and ensure the platform has been configured to support current and future business objectives.
The Implementation Life Cycle is the process through which clients’ requirements and goals for Impexium adoption become reality. It involves a close partnership, in which we seek to achieve your organizational objectives and realize the value of SaaS software by mapping your business processes to Impexium’s suite of Applications. Critical to the success of this process is our understanding of your specific needs, offering our guidance on appropriate plans, and working toward your success.
Impexium implementation plans are split out into stages: Planning, Define, Build, Cutover & Rollout, Transition
Data conversion is both an art and a science. As part of your implementation, it is important to identify all the data sources that are going to be converted into Impexium and provide a complete set of all “structured” data to Impexium for analysis and preparation.
Impexium’s suite of training, customer support and business consulting services provides the best practices, expertise and guidance clients need to ensure a successful AMS adoption and ongoing satisfaction.
“The usability, user interface, very intuitive, along with a very robust knowledge library so lots of training staff could go through to understand the system and there was a good user community to get that feedback from other users as well as Impexium staff.”
“I like the fact that by using Impexium versus our previous system, we will be able to reduce staff’s workload. As a result, NAADAC’s staff will be happy, feel more capable and competent…in serving our members.”
“We wanted a partner that would grow with us and one that could innovate with us. Impexium checked all those boxes. They took us from outdated to automated.”
“…very excited because of the possibilities that I see for NADA moving forward, the ability to give our executives the information, any intelligence that they need in order to help our members better…the ability to simplify the whole application ecosystem, removing unbelievable complexity and bringing simplicity to the application.”
“You have to have a support team that communicates clearly, is a good listener, is patient and can really handle the problem solving…I have been really pleased with Impexium’s support. They are on-top-of things responsive…I know they will stick with me until we figure it out.”
