Impexium Services

Providing AMS Services For Your Association.

Everything we do is laser focused on streamlining work for our AMS customers, so they can focus on their mission and members. Impexium’s suite of training, customer support, and business consulting services set our customers up for success.

Implementation

Impexium’s greatest priority is a successful implementation and rollout of our client’s new membership management platform. It is our mission to make sure all users are comfortable using the platform, have a high rate of adoption and ensure the platform has been configured to support current and future business objectives.  

Data Management

Impexium’s data management functionality and services consist of policies, processes and functionality to assist in the management of acquiring, validating, storing, protecting and analyzing the association’s data to ultimately ensure the accessibility, reliability and accuracy of the data for its users and decision makers.

Training

Need to quickly train a new member of the membership or events team, upgrade your Impexium skills, or find out how to best leverage the platforms advanced data visualization features?

The Impexium Advantage

Implementation Life Cycle

Impexium implementation plans are split out into 6 stages: Planning, Requirement Analysis, Design, Training, Testing, and Adoption.

Client Support

Impexium prides ourselves on our after-launch support services and a dedicated Client Success Manager aimed at quick problem-solving and ongoing user adoption.

Certification Hub

Impexium’s Learning and Certification Hub provides training how you want it, when you need it. Choose one of our flexible options for learning, in classrooms or virtual settings.

Weekly Lunch & Learns

Whether you are just getting started with Impexium, adding new staff, or in need of a refresher, Impexium’s Lunch & Learn online workshops enable organizations to get the most out of their Impexium investment.

Data Concierge

Impexium’s Data Concierge allows staff and members to quickly validate and/or update individual and organization data to assist in dues calculations, data clean-up as well as support business processes and workflow.

Data Privacy

Data privacy is a priority for Impexium. We strive to meet the highest privacy standards in the industry and comply with GDPR guidelines.

CUSTOMER STORIES

Discover Associations who have
found success with Impexium

Testimonials

  • “I like the fact that by using Impexium versus our previous system, we will be able to reduce staff’s workload. As a result, NAADAC’s staff will be happy, feel more capable and competent…in serving our members.”

    Cynthia Moreno Tuohy NAADAC
    Cynthia Moreno Tuohy
    Executive Director at NAADAC
  • “I found Impexium to be more modern, more sophisticated, more user friendly, more intuitive.”

    Jeff Sventek AsMA
    Jeff Sventek
    Executive Director at AsMA
  • “…Impexium has allowed us to significantly improve our processes and procedures. We’ve automated quite a lot with Impexium and removed a number of manual processes that we had before. And staff are very happy about that.”

    Impexium RAPS Case Study
    Wendy Sahli
    Technology at RAPS
  • “We wanted the technology to be seamless, easy to use, friendly, and beautifully simple and Impexium accomplished that.”

    Rafael Maldonado NADA
    Rafael Maldonado
    Former CIO at NADA
  • “What impresses me the most about Impexium is the ease of use…Everything I need in Impexium is one-click away.”

    James Brannigan, NYSAE
    James Brannigan
    Associate Director at NYSAE
  • “You have to have a support team that communicates clearly, is a good listener, is patient and can really handle the problem solving…I have been really pleased with Impexium’s support. They are on-top-of things responsive…I know they will stick with me until we figure it out.”

    Kelly Webb FCLB
    Kelly Webb
    PR & Pace Coordinator at FCLB
  • “One of the great things about Impexium is the usability by our members. A big component of our implementation was SSO and connecting to multiple platforms that our users would be able to connect to. The SSO and the implementation was outstanding.”

    Taylor Mitchell
    Taylor Mitchell
    Senior Vice President, Technology at Auto Care Association

Let Us Show You What's Possible With Impexium

Trade associations, professional societies, and non-profits of all sizes have transformed their businesses and exceeded member expectations with Impexium’s membership management software. Request a personalized demo today.