Everything we do is laser focused on streamlining work for our AMS customers, so they can focus on their mission and members. Impexium’s suite of training, customer support, and business consulting services set our customers up for success.
Impexium’s greatest priority is a successful implementation and rollout of our client’s new membership management platform. It is our mission to make sure all users are comfortable using the platform, have a high rate of adoption and ensure the platform has been configured to support current and future business objectives.
Impexium’s data management functionality and services consist of policies, processes and functionality to assist in the management of acquiring, validating, storing, protecting and analyzing the association’s data to ultimately ensure the accessibility, reliability and accuracy of the data for its users and decision makers.
Need to quickly train a new member of the membership or events team, upgrade your Impexium skills, or find out how to best leverage the platforms advanced data visualization features?
Concierge Services provide your organization with a path to maximize your Impexium investment and more effectively execute strategic initiatives. Our concierge team has the experience and expertise to help you leverage Impexium as intended. This will help you manage gaps in strategic initiatives, allowing you to focus on what really matters—your members.
“I like the fact that by using Impexium versus our previous system, we will be able to reduce staff’s workload. As a result, NAADAC’s staff will be happy, feel more capable and competent…in serving our members.”
“I found Impexium to be more modern, more sophisticated, more user friendly, more intuitive.”
“…Impexium has allowed us to significantly improve our processes and procedures. We’ve automated quite a lot with Impexium and removed a number of manual processes that we had before. And staff are very happy about that.”
“We wanted the technology to be seamless, easy to use, friendly, and beautifully simple and Impexium accomplished that.”
“You have to have a support team that communicates clearly, is a good listener, is patient and can really handle the problem solving…I have been really pleased with Impexium’s support. They are on-top-of things responsive…I know they will stick with me until we figure it out.”
“One of the great things about Impexium is the usability by our members. A big component of our implementation was SSO and connecting to multiple platforms that our users would be able to connect to. The SSO and the implementation was outstanding.”