Vendors brag about robust, proven implementation strategies during the sales process. Here are three often-overlooked requirements for successful implementations.
AMS vendors rave about having plans designed to keep your project on time, on task, and on budget. It’s with good reason. The right processes are invaluable. Vendors (Impexium included) don’t stress (or sometimes even mention) that successful implementations also require strong communication, realistic expectations, flexibility, and time.
Impexium’s staff has completed thousands of successful implementations. And we’ve learned a thing or two (or three) along the way. We’re sharing 3 (often-overlooked) requirements for successful implementations.
“We wanted a partner that would grow with us and one that could innovate with us. Impexium checked all those boxes. They took us from outdated to automated.”
“…Impexium has allowed us to significantly improve our processes and procedures. We’ve automated quite a lot with Impexium and removed a number of manual processes that we had before. And staff are very happy about that.”
“…very excited because of the possibilities that I see for NADA moving forward, the ability to give our executives the information, any intelligence that they need in order to help our members better…the ability to simplify the whole application ecosystem, removing unbelievable complexity and bringing simplicity to the application.”
“I like the fact that by using Impexium versus our previous system, we will be able to reduce staff’s workload. As a result, NAADAC’s staff will be happy, feel more capable and competent…in serving our members.”
“I found Impexium to be more modern, more sophisticated, more user friendly, more intuitive.”
“You have to have a support team that communicates clearly, is a good listener, is patient and can really handle the problem solving…I have been really pleased with Impexium’s support. They are on-top-of things responsive…I know they will stick with me until we figure it out.”