January 25          February 29         March 21

A new series on all things member engagement

Join us for a new series of 3 interactive virtual events, all focused on member engagement. Together with other association professionals, we will identify new strategies, solve real problems, experiment, and share ideas. Plus, you’ll see engagement in action!  

Each event will be moderated by Amanda Lea Kaiser, the author of the popular book Elevating Engagement. Don’t be surprised if this experience completely upends your mindset about engagement! 

Earn 1.5 CAE credits for each session you attend.

Why Member Engagement Labs?

Do you ever feel like members, attendees, volunteers, and other stakeholders should be more engaged (a tad more or even very much more), but you are unsure how to make that happen?

You are not alone. This is a problem we have been hearing about from many association leaders. So, we decided to create a unique experience for the association community to come together to create actionable plans and share ideas for increasing engagement – new ideas you are truly excited to implement.

Watch Video to Learn More

When do The Labs take place?

Come to one, two, or all three events to get the most out of the series.


Engage Your New Members
January 25, 2024
1:00 – 2:30 PM ET

New member engagement might be the most crucial stage because this is our opportunity to set members up for a successful member journey. In this session, we will explore tried and true strategies and tactics from the New Member Engagement Study AND play with some exciting new ideas so you can easily onboard.


Prime Members to Participate
February 29, 2024
1:00 – 2:30 PM ET

Got mailbox members? We know why, and we will share how to nudge members from their passive stance into active participation. This simple switch can put more members on the path to deeper engagement.


You Pick Your Adventure
March 21, 2024
1:00 – 2:30 PM ET

Which stakeholder group do you most want to engage? Attendees? Potential volunteers? Sponsors? Exhibitors? Students? Young professionals? You’ll vote on the stakeholder group you most want to engage with, and we’ll experiment with many great ideas you can apply immediately.

Sponsored by

Impexium Logo

What will each session be like?

So, you know what typical webinars are like? You watch while other people talk? It’s not like that at all. Amanda will guide us through some BIG ideas based on research, and we’ll get to demo engaging strategies and technology, and we’ll bubble up lots and lots of ideas.

Get your thinking hats on and your typing fingers ready because the more you participate, the more fun you will have and the more energy you will feel!

Can I earn CAE credits for attending the Member Engagement Labs?

Yes, you can earn 1.5 CAE credits for each 90-minute session you attend. Learn more

What if I can't stay the entire time?

Crunched for time? Join us for as long as you can. You’ll still get a ton of value.

Can I just come to one, or do I need to attend all of them?

Yep, you can come to one, or two, or all three. You will not be lost during the subsequent months if you miss a month.

Where are the Member Engagement Labs being held?

Virtually. We’ll be gathering on the wonderful Matchbox platform. Trust us. You’ll love it!

Will these be recorded?

Yes! Each session will be recorded, and you’ll have the opportunity to watch it later, but if you can swing it, you’ll totally want to be with us live in person to experience everything firsthand.

Who should attend?

Leaders of associations of all sizes and types, particularly those with a strategy, operations, innovation, membership, marketing, community, and event focus. Register now so you can add your voice to the event design (which won’t take much time at all). We hope to see you there!

Are the Member Engagement Labs free?

Yes! Impexium and Billhighway are sponsoring the cost of this event so you and your association colleagues can change how you engage, experience a new event format, and meet your peers.

Are consultants and other industry partners invited to attend?

Yes! The more, the merrier, AND let’s put on our idea hats and leave our sales hats at home—no pitching, no selling, or any of those other salesy things.

Are these sessions introvert-friendly?

Yes, yes, and YES! Extrovert and ambivert friendly, too!

Meet Our Host

Amanda Lea Kaiser is a keynote speaker and author of Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community. Through her research, Amanda is at the forefront of exploring how member and attendee engagement is rapidly changing within professional communities.

“Amanda Lea Kaiser has given us the quintessential playbook for engagement—from the member’s perspective.”

Reggie Henry, CAE
Chief Information and Performance Excellence Officer ASAE: The Center for Association Leadership

Earn 1.5 CAE credits for each session you attend

As a CAE Registered Provider educational program related to the CAE exam content outline, this program may be applied for [1.5] credits per session toward your CAE application or renewal professional development requirements.

Matchbox Virtual Media is a CAE Registered Provider. The program(s) linked below meet the requirements for fulfilling the professional development requirements to earn or maintain the Certified Association Executive credential. Every program that we offer that has been approved for CAE credit will clearly identify the number of CAE credits granted for full participation. We will maintain records of your participation in accordance with CAE policies. For more information about the CAE credential or Registered Provider program, visit www.asaecenter.org/cae.

January 25          February 29         March 21

Join Impexium, Billhighway, and Amanda Lea Kaiser for a new series of 3 interactive virtual events, from January until March, all focused on member engagement. Come to one, two, or all three events to get the most out of the series. Save your spot today!