Implementing an association management solution (AMS) is the project that has the potential to have most impact—positive or negative–on your organization’s activities. The implementation impacts all levels of your association, including business units, employees, executives and, ultimately, your members.
Success means that your employees and other stakeholders can heave a sigh of relief and continue working towards achieving the association’s objectives, while failure can result in disruption of daily business operations and negatively impact relations with members, prospects and partners. As such, it’s essential that you pull out all stops to ensure that the deployment goes right.
Before you go live with your brand new AMS, take time to plan ahead and focus on those essentials that can ensure the success of the AMS deployment project. Let’s take a look at seven steps that are critical to the success of your AMS go-live.
“I like the fact that by using Impexium versus our previous system, we will be able to reduce staff’s workload. As a result, NAADAC’s staff will be happy, feel more capable and competent…in serving our members.”
“I found Impexium to be more modern, more sophisticated, more user friendly, more intuitive.”
“We wanted a partner that would grow with us and one that could innovate with us. Impexium checked all those boxes. They took us from outdated to automated.”
“…Impexium has allowed us to significantly improve our processes and procedures. We’ve automated quite a lot with Impexium and removed a number of manual processes that we had before. And staff are very happy about that.”
“What impresses me the most about Impexium is the ease of use…Everything I need in Impexium is one-click away.”
“…very excited because of the possibilities that I see for NADA moving forward, the ability to give our executives the information, any intelligence that they need in order to help our members better…the ability to simplify the whole application ecosystem, removing unbelievable complexity and bringing simplicity to the application.”
“You have to have a support team that communicates clearly, is a good listener, is patient and can really handle the problem solving…I have been really pleased with Impexium’s support. They are on-top-of things responsive…I know they will stick with me until we figure it out.”