Streamlining Association Management: How Impexium’s AMS Alleviates Staff Frustration

Association professionals face a unique set of stressors. It often seems that there’s more work than there is time. Sometimes expenses exceed income. Difficulties managing member engagement, event coordination, technological glitches, and the ever-present challenge of continually adding value only add to stress levels. 

Worst of all, these problems are exacerbated by disjointed systems and repetitive tasks eating up staff members’ time and leading to a perfect storm of frustration. 

Fortunately, it doesn’t have to be this way. With Impexium, you can integrate marketing and financial tools into a single AMS platform to increase productivity, streamline workflow, and reduce overall staff-member stress.

Let’s take a look at how it works.

Understanding the Pain Points of Frustrated Staff

While the sources of staff frustration can vary from one association to the next, we have discovered over the years that there are three common pain points most staff members share.

Pain Point 1: Siloed data and lack of integration across platforms.

Stand-alone data sets with limited avenues for access and analysis across staff roles and departments can lead to incredibly convoluted systems and processes for getting things done. 

Associations with siloed data likely grapple with the following frustrations: 

  • Strategies that lack big-picture scope
  • Duplicate or missing processes
  • Inconsistent data quality (looking at you dupes!)
  • Lack of collaboration

Each of these circumstances creates a roadblock to association staff members’ overall efficiency, effectiveness, and enjoyment in their job.

Pain Point 2: Inefficient workflows and manual data entry.

Nobody likes busy work. Just as we dreaded  filling in tedious worksheets when we were in school, we loathe manually entering data and managing convoluted workflows. Worst still, these sorts of systems open the door for human error to creep in, further gumming up the works.

Fortunately, at this point, advanced software applications and finely-tuned automation tools have eliminated most manual data entry for associations. But if your association has not availed itself of the latest technology, your staff is still suffering.

Pain Point 3: The high administrative burden of low-value, repetitive tasks.

Redundant, time-consuming tasks are some of the last enjoyable aspects of an association staff member’s job. 

Such tasks include: 

  • Executing new-member onboarding tasks (again and again)
  • Updating and/or backing up files
  • Sending recurring invoices
  • Posting to social media
  • Scheduling meetings

Anything you could do to reduce—or, better yet, eliminate—such tasks would greatly lower staff members’ stress levels and increase their overall satisfaction with their positions—not to mention their productivity. 

Impexium’s association management software (AMS) empowers associations to focus on what matters most—your constituents. We help you streamline operations, reduce development costs, and improve business outcomes.

  • Executives find it indispensable for strategic decisions.
  • Staff love the lack of redundant tasks. 
  • IT appreciates how easy it is to implement and manage.

Association Software That Will Help Your Association Thrive & Grow.

The Direct Link Between Pain Points and Staff Frustration 

When staff members lack big-picture access to complete data sets, are required to manage inefficient systems, or find their time eaten up with boring, repetitive tasks, they understandably experience decreased levels of morale and job satisfaction.When this happens, your entire association will suffer from reduced productivity and increased turnover rates. 

Thankfully, there’s a clear path forward. Technology can strengthen culture, foster engagement, and create a more fulfilling experience for both employees and members. Make the Connection That Matters, Use Technology to Build Culture eBook (impexium.com)

Impexium’s AMS is designed to relieve pressure on these pain points and lower overall staff frustration levels. 

2 Features of Impexium’s AMS that Combat Staff Frustration

With Impexium, you have access to an analytics-driven platform informed by real-world successes. Each of the following features has been created, maintained, and continuously refined to ensure that your association can thrive. 

Feature 1: Integration of Tools

Seamlessly integrating various tools and platforms can significantly boost productivity and streamline operations.

No longer will your association leaders flounder, feeling they lack access to the big picture. 

Our unified system consolidates 

  • Marketing 
  • Finance 
  • Membership management
  • Other tools

This integration grants each staff member one single source of truth for data, improving accuracy and accessibility as well as removing roadblocks to innovation.

Feature 2: Configurability and Customization

Although associations tend to share similar needs and broad-scale goals, no two organizations are exactly the same. That’s why Impexium’s AMS platform offers a fully flexible setup that can be tailored to meet your specific organizational needs.

Better yet, our premium features adapt to your association’s evolving processes, accommodating change in such a way that you will not have to reinvent the wheel as you grow, adjust, and adapt. 

2 Major Benefits of Automation and Integration

Although the benefits of automation and integration are myriad, there are two that greatly reduce stress levels for association staff members. 

Benefit 1: Automation of Repetitive Tasks

With Impexium’s AMS platform, routine tasks like data entry, new member onboarding emails, and report generation can be completely automated.

Automating tasks can 

  • Save time and money
  • Reduce boredom and tedium
  • Decrease the potential for human error and inefficiency
  • Free up staff resources to focus on member engagement and adding value

Benefit 2: Enhanced Collaboration and Communication

Because its sophisticated systems grant full access to updated data, Impexium’s AMS forges established pathways for communication and collaboration across departments.

When everyone is on the same page with real-time data updates on easy-to-read dashboards, your staff members’ time and energy can be fully focused on moving forward in sync. 

Real-Life Success Stories

Since launch, associations have come to love Impexium’s AMS for its features, ease of use, customer service support, and integrations.

  • “[Impexium’s AMS] made me review all of my processes and streamline some that needed to be reviewed. This software, being web based, allows me to work offsite!” Verified LinkedIn Reviewer 
  • “[The problems Impexium is solving for us include] having the ability to control the flow of subscriptions, products, e-marketing and memberships to share with our executives with ease and quality.” Verified G2 Reviewer
  • “Very excited because of the possibilities that I see for NADA moving forward, the ability to give our executives the information, any intelligence that they need in order to help our members better. The ability to simplify the whole application ecosystem, removing unbelievable complexity and bringing simplicity to the application.” Rafael Maldonado, Chief Information Officer at NADA

Conclusion

Impexium’s AMS can transform a frustrating work environment into a streamlined and collaborative space by

  • Providing staff members in all departments easy access to the latest data and reports
  • Eliminating the need for tedious manual data entry
  • Creating more efficient workflows 
  • Automating repetitive tasks
  • Increasing opportunities for communication and collaboration 

To hear more about Impexium and how our AMS could work for you and your association, come learn more about us and all we have to offer. Be sure to request a demo or a consultation. You can also contact us with in-depth questions at any time!

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