Contact Us | 1.877.486.8220 | info@impexium.com
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Join Our Team

Interested in Joining a
Growing & Innovative
Company Culture?

We strive to retain and cultivate a culture of continuous innovation and a relentless pursuit of membership success. With several hundred years of collective technology experience serving associations and non-profit organizations, we’ve learned a lot about what does and doesn’t work to help our customers succeed.

OPEN POSITIONS

Impexium’s vision is to hire talented people who align with our Purpose and Values (Plays). We have the tools and technology to work from almost anywhere. Our teams have been successfully collaborating remotely for several years.

Software Developer
Dev Manager / Technical PMO Leader
Client Success Manager
DevOps Engineer

Software Developer

Crafting code, creating impact

This role: A day and week in the life…

  • Design, develop, unit test and support the Billhighway suite of applications, using C#, SQL, JavaScript and other languages as needed.
  • Use issue tracking systems, Jira, and source control, git, to adhere to sound engineering principles.
  • Ensure the operational stability and resiliency of the software applications developed, both pre- and post-deployment.
  • Produce documentation of techniques used to remediate escalated issues and develop guides on how to perform essential job functions, to improve future developer experience.
  • Handling periodic on-call duty and out-of-band requests
APPLY FOR THIS POSITION

Dev Manager / Technical PMO Leader

Guiding development with precision and passion

This role: A day and week in the life…

  • Manage and monitor team status, project timelines, and detailed tasks.
  • Support your team in providing technical and project guidance to solve complex problems and make sound technical decisions.
  • Conduct code reviews and quality assurance activities to uphold team standards.
  • Collaborate with stakeholders and Product Management to ensure successful project delivery.
  • Provide coaching, feedback, and career development opportunities to ensure high levels of team performance.
  • Evaluate and refine development processes, tools, and methodologies to achieve better results.
APPLY FOR THIS POSITION

Client Success Manager

Empowering Our Clients

This role: A day and week in the life…

  • Manage a portfolio of fraternal clients throughout their lifecycle including onboarding, configuration optimization, training and proactively driving client adoption, retention and expansion.
  • Conduct regular business reviews and health checks across multiple stakeholder levels (i.e., C-Suite, VP, Director) to drive satisfaction and desired business outcomes.
  • Develop success plans that outline client critical success factors, metrics for success, potential issues, and detailed recommendations.
  • Identify, nurture, and upsell opportunities by aligning our suite of products and services to our clients’ evolving use cases and needs.
APPLY FOR THIS POSITION

DevOps Engineer

Bridging development and infrastructure for seamless innovation

This role: A day and week in the life…

  • Develop, implement, and manage CI/CD pipelines, automation scripts, and infrastructure as code (IaC) in order to automate and simplify the software delivery process.
  • Automate manual procedures, perform capacity planning, and monitor and optimize infrastructure costs.
  • Setup monitoring and alerting to ensure systems are performing as expected.
  • Evaluate and refine processes, tools, and methodologies to achieve better results.
  • Represent the team by skilled interactions with internal and external clients to inspire confidence, ensure transparency and manage overall expectations.
  • Participate in an on-call rotation and handle periodic out-of-band requests
APPLY FOR THIS POSITION

Impexium Core Values

Initiative

“The way to get started is to quit talking and begin doing.” – Walt Disney

Reliability & Stewardship

“Reliability is not just about being there when you say you will. It is about being there for all the times you never said you would.” – Catherine Pulsifer

Collaboration

“The strength of the team is each individual member. The strength of each member is the team.” – Phil Jackson

Benefits & Wellness

At Impexium, you work hard and are rewarded for it. Just as you provide total commitment to the customer, we provide you with the benefits and company wellness needed for a positive work-life balance.

  • Hybrid/remote work options
  • Bonus Plan
  • 401k Plan
  • 3 Blue Cross Blue Shield plans, dental vision with online visit options
  • Life, disability, accident & hospital indemnity policies
  • 20 Paid time off (PTO) days
  • Pre-tax HSA & FSA options
  • Employee Assistance Programs (EAP)
  • Referral bonuses
Fitness app with challenges and prizes
Awareness: celebrating national months/days
Employee Assistance Program (EAP)
Financial wellness seminars
Impact projects & donations to charity
Diversity team program
Virtual Olympic games

Career Growth

Empowered employees are the leaders of tomorrow. Impexium gives you access to programs and tools to drive your career growth. There are numerous ways to advance your career.

Impexium University

Whether you’re looking to enhance your core skills, leadership abilities, or professional development, you will find something new to support you on your journey.

New Experience Mentor

As a new team member, you will be paired with a New Experience Mentor to help you learn the ropes. You’ll find yourself acclimated to our culture faster than you can say “free lunch!”

Career Driver Program

Our mentor programs are a voluntary initiative where you are matched with a team member or leader who can help you focus on short and long-term professional goals.

Career Development Program

Our Career Development Program is engaging and interactive allowing you to increase skills specific to your goals.

Client Support Strides

It takes a special person to be on the front lines of our business, talking to our clients every day. The Strides Program allows eligible team members to receive master status for up to two skill sets every six months.

CC365 Program

This program allows Client Support team members to work one day a week with a cross-functional team they are interested in and want to explore as a potential next step in their career.

Training Certification

Do you enjoy training people? Then, get certified with this program and join our dedicated team in providing training to our clients.

Leadership Development

If you see leadership as part of your career, our year long Leadership Development Program integrates learning with projects, coaching and applicable experience.

Internships

At Impexium, we believe today’s interns are the team members of tomorrow and, as such, should be civic-minded. As an intern here, you will be able to work on real projects that create results and impact!

Career FAQs

We currently have four office locations in Virginia, Michigan, and California. We offer in-office, hybrid, or 100% remote-based roles. Read more details on Impexium career opportunities.

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How does assignment to an office location work?

If you are aligned to a specific office location, you will be aligned to that office’s events and meetings. For the most part, we will expect remote team members to be able to come in for occasional meetings and events.

What hybrid + remote options are available?

We offer everyday flexibility so you can shape your schedule and be present for the things that matter to you in work and in life. For example, hybrid office-based team members can spend a flexible amount of days per week working remotely based on a schedule they work out with their leader.  Some roles require more in person time than others, but all positions offer flexible options.  We also offer the option for many positions to work remotely full time. If you’re interested in a remote role, please indicate your interest when you apply and let your recruiter know.

What tools and resources are available?

Communication is important, and teams can’t be successful unless everyone stays organized and up to speed. Tools like Slack, Asana, TEAMS and Zoom allow you to openly communicate, connect, and collaborate seamlessly with teammates across time zones and geographies.

Do remote team members have the same opportunities?

Our Play No Suits Just Innovation leads with a focus on diverse perspectives. We’re committed to continuing to build a diverse team where everyone’s voice is heard and everyone’s contributions are valued.   Our holistic approach to benefits includes fully remote tech support, country specific benefits, and expanded resources that allow you to thrive. 

Our extensive learning and development options help you grow your skills and your career.  We offer a variety of remote learning resources and trainings, a Leadership development program, and career driver and peer to peer mentor programs.

Why Choose Us?

OUR RESPONSIBILITY

Impexium is committed to integrating environmental, social, and governance (ESG) factors into our operations, including managing key ESG opportunities and risks in a way that is consistent with our values and demonstrates our dedication to being responsible corporate citizens. 

EQUAL OPPORTUNITY EMPLOYER

Impexium is an Equal Employment Opportunity (EEO) and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.