With a simple and intuitive system, this Disruptor eliminated inefficiencies across the Illinois State Veterinary Medical Association (ISVMA) — allowing staffers to spend more time solving the issues most important to the community they serve.
As someone who is leading the charge on change, you need to make sure that you ask questions and listen. Not only does it inform you about staffers’ needs, but it also builds a collaborative spirit and helps get everyone onboard.
Crucial to moving the needle on your daily workflow’s speed, efficiency and effectiveness is finding software that thinks the way you do.
That’s the way Alicia Davis-Wade, Assistant Executive Director and Finance Manager at the Illinois State Veterinary Medical Association, approached finding an AMS that could slice and dice data and engage with their members in a simple and cost-effective way. “I came from the government world and we are very straightforward about things. Sometimes in associations, there are a lot of gray areas. I’m not very gray—I’m more black and white and analytical.”
Davis-Wade needed help clearing up gray areas that were creating inefficiencies surrounding the ISVMA’s renewals, events and exhibits and mass communications processes. She searched for a solution she felt a connection with and finally found a mind-meld with Impexium.
“Impexium allows me to organize things the way my brain thinks. If you look across my desktop, I have tiles for accounting, customers, membership, events and exhibits lined up. And I can move my tiles around to reorder them in the way that I want to go about my day.”
When staffers have a simple and intuitive system, they can spend less time trying to figure out how to get something done and can spend more time thinking about the things and issues that are most important to the community they serve.
“It’s always satisfying when a member who reaches out for help with a license issue or tax question calls us back and let us know that what we’ve provided to them has been very helpful. We’re here to educate and inform our members, and the more time we can devote to our mission versus managing technology, the stronger our association becomes, the more successful our members become.” Nothing gray about that.
Change may be the only constant in business — but that doesn’t make organizational transformation any easier. Association leaders are balancing competing priorities and increasing demands, enough to make even the most driven executive fall victim to the inertia of the status-quo.
But not every association stays still while the world seems to change around them. For her willingness to upset the association technology status-quo, Impexium is proud to recognize Alicia Davis-Wade as one of 2019’s Association Technology Disruptors!