How to Find the Best AMS Platform for Your Organization

While there are more AMS platform options for association management software (AMS) than ever before, the sheer number of choices can be intimidating. How do you know what features to look for? How do you know what your members want? More importantly, how do you know that your AMS will still be relevant in the coming weeks, months and years?

Maybe your association would benefit most from association software with a robust data reporting feature. Or maybe they would benefit most from event management tools, including easy-to-use event registration solutions.

Below we cover the features of membership management software you should look for from both the organization and membership sides.


Features That Benefit Your Organization

Centralized database management

Modern AMS platforms consolidate and centralize multiple database platforms into a single, highly accessible and secure location. This alone is enough to save significant time on behalf of analysts, database managers and those in other, data-driven roles.

Analytics & reporting

Today’s AMS platforms are all about data. As such, most modern AMS solutions provide several methods for data analytics and reporting that help you interpret and translate complex data into simple, easily-understood terms and concepts.

Streamlined accessibility

The centralized nature of AMS platforms makes it easy to access important member data, including membership histories, overdue accounts and more.

Community Support

Many of today’s AMS platforms boast extended online communities that can provide additional tech support, troubleshooting and advice on managing your membership base.

Ongoing Customer Support

You want an AMS provider that offers ongoing support with implementation and maintenance.


You want a solution that offers easy integration. Likely you have multiple systems already in place, so finding an AMS with the flexibility to fit into those is ideal.

Features That Benefit Your Members

Bottomline, you need resources to simplify and improve member engagement. From online member profiles to creating a distinct membership type, here are a few membership engagement features needed in your AMS.

Ongoing research & development

Most AMS solutions are regularly updated and upgraded with new features and functionality, ultimately giving members additional services as technology continues to improve and expand.

Mobile accessibility

With so many members who are constantly on-the-go, many AMS platforms make it easy for mobile users to connect and use the services that are available to them.

Member Profiles

AMS software should provide online member profiles to all members. This ensures each member has a portal to manage and keep track of their membership.

Membership Tiers and Types

Ideally you should be able to create membership tiers within your organization. And your membership software should make this easy. This streamlines the member experience, making sure each member receives the info they are most interested in. It also creates an opportunity to maximize member dues revenue.

Features That Benefit Everyone

Self-service functionality

AMS platforms that offer self-service options, like giving members the ability to check on their dues and pay membership fees online, provide individuals with greater control while simultaneously lifting some of the burden from the association’s leadership.


The ability to automate how your organization operates takes a heavy workload off your shoulders, while your members get to enjoy a seamless experience that can’t be interrupted by human error.


An association driven by data is an association with happy members. Robust data reporting AMS platforms enable you to make decisions guided by raw numbers rather than gut feelings.

Finding the Right Cultural Fit

Whatever you do, make sure to choose an AMS platform that fits with your current corporate and workplace cultures . This is easier said than done, but the customizability of modern AMS solutions gives you plenty of versatility and leeway. Use this to your advantage in order to come up with the ideal solution that benefits everyone involved.

Find the Right Business Model

It’s also critical to find an AMS provider that supports your business model. Associations that already utilize software-as-a-service, for example, need to find an AMS that supports their current structure and specific needs. If not, you might have to make some additional adjustments throughout your entire organization.

Specific needs from AMS software may differ for membership based organizations or trade associations. While one may favor software that provides organizational support for membership management, another may need tools for training/webinar/event management.

Fortunately, the Impexium AMS is highly flexible to meet your needs. And it is feature-rich membership software, providing you with the capability to ease all of your pains. 

For more information on modern AMS solutions, or for details on how Impexium‘s AMS platform can meet all of your business needs, contact us today.

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