By

Jonathan Sper
What I wish I knew on Engagement

What I Wish I Knew on Engagement

Engagement. Or as we call it the "keep members happy" section of the membership lifecycle. Here's how to use survey tools to collect feedback.
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What I Wish I Knew on Renewals

What I Wish I Knew on Renewals

Membership renewals should really be a constant process that starts as soon as the member joins. We call it a "12 Touch" program.
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What I wish I knew on Recruitment

What I Wish I Knew on Recruitment

Former Membership Director, Jonathan Sper, shares his approach to recruitment and how to leverage your AMS as a part of the membership lifecycle.
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