The Association for Addiction Professionals (NAADAC) & Impexium


The Association for Addiction Professionals (NAADAC) represents the professional interests of more than 100,000 addiction counselors, educators, and other addiction-focused health care professionals.

Impexium is the membership management provider for NAADAC. Our AMS technology reduced staff workload, allowing them to better serve their members. Read the full story about why NAADAC partnered with Impexium as their Association Management Solution.

The Problem

NAADAC Outgrew Their Current AMS Solution

The Association for Addiction Professionals was using an older software for their association management that they quickly outgrew when their membership surpassed 51,000 people. This meant a lot of new member and certification profiles that they needed to store. NAADAC’s Executive Director, Cynthia Moreno Tuohy, was looking for an AMS that “could expand and also grow with us.” 

The Solution

Impexium Was a Cost-Effective &
User-Friendly Solution For Their Staff


Service Requirements

NAADAC needed their next AMS to manage membership profiles, applications, trainings, webinars, and continued education certificates in order to grow the association.



It was important that their next AMS was user-friendly and intuitive. NAADAC wanted staff to easily learn the system so they could transition from one to another without losing any functionality.


Certification Modules

Impexium provided a robust certification module that was necessary for NAADAC to accomplish their mission. It was a major factor in selecting their new AMS provider.


Reduce Workload

The Impexium functionality has reduced staff workload and allowed them to feel more capable and confident. Cynthia said “it’s going to make them happy, so I’m happy.”

Our Partnership

How NAADAC & Impexium Work Together

Cynthia shared her favorite thing about Impexium as the leadership of the company and the willingness to listen and enhance the system to meet customer needs. She described choosing Impexium as “a wise investment, because they’re continuing to build their product and not staying stagnant.” 

We thank NAADAC and all of our associations who recommend the Impexium software.

“The capabilities the system has is going to reduce their workload and the amount of work they had in the old system versus the new system. I like that my staff will be happier and will feel more capable and confident. This is going to be great. Their going to be happy. I’m going to be happy.”

Cynthia Moreno Tuohy NAADAC
Cynthia Moreno Tuohy
Executive Director at NAADAC

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