Associations rely on their association management system (AMS) to recruit, manage and engage with their members, prospects and partners and to efficiently and effectively exceed operational and member-related goals. Unfortunately, when staff begin to spend more time managing the AMS software than managing members, the results can be devastating.
Membership associations should review their legacy association management system (AMS) to determine whether it still meets their business needs as well as the current and future needs of their members.
While switching to a new AMS provider can be time-consuming, disruptive and require significant financial investment, it is your best option when you’re in any of the following situations:
“…very excited because of the possibilities that I see for NADA moving forward, the ability to give our executives the information, any intelligence that they need in order to help our members better…the ability to simplify the whole application ecosystem, removing unbelievable complexity and bringing simplicity to the application.”
“…Impexium has allowed us to significantly improve our processes and procedures. We’ve automated quite a lot with Impexium and removed a number of manual processes that we had before. And staff are very happy about that.”
“I like the fact that by using Impexium versus our previous system, we will be able to reduce staff’s workload. As a result, NAADAC’s staff will be happy, feel more capable and competent…in serving our members.”
“I found Impexium to be more modern, more sophisticated, more user friendly, more intuitive.”
“We wanted a partner that would grow with us and one that could innovate with us. Impexium checked all those boxes. They took us from outdated to automated.”
“You have to have a support team that communicates clearly, is a good listener, is patient and can really handle the problem solving…I have been really pleased with Impexium’s support. They are on-top-of things responsive…I know they will stick with me until we figure it out.”