7 Signs It’s Time to Upgrade Your AMS: #4 Data is Inaccurate

Your current AMS is a classic example of a software tool that’s probably outlived its usefulness. Not because AMS solutions are in decline or less relevant to the success of today’s leading associations.  Rather, some solutions overpromise and underdeliver, update too slowly (not at all…hope you are not part of that community) or were built on code that is decades old. The reason doesn’t matter…there comes a time when you’ve got to cut the cord and stop making excuses.  In other words, ditch your old AMS and find a new one.

Members have become more demanding than ever before when it comes to customer experience. The bar has been set high by Amazon and many of the technologies they interact with on a daily basis. That’s why you need a AMS solution that can keep up with demand and enable your staff to offer the best possible level of service to your members.

If your current AMS implementation shows any of the following signs, then it’s definitely time for a change:

 

#4. Your AMS Data Is Inaccurate

Inaccurate or Incomplete Data

Inaccurate or incomplete data undermines your AMS and membership management initiatives. Poor data management may be a sign your staff are reluctant to use your AMS. Certain factors may increase the likelihood of poor data, including:

  • A high degree of manual data entry
  • Redundant data can be entered in multiple formats (New York, NY, N.Y.)
  • An absence of clean data protocols, like audits or deduplication.
  • Employee apathy towards AMS data integrity

Reduce Manual Data Entry

Today’s modern AMS platforms reduce data entry — and thus, frustration — with contact importation, auto-completion of member and organization profiles, drag-and-drop interfaces, or simply a well-designed UI.

No AMS can please everybody, but if you’re running into one or more of these challenges, the cost of not making a change may well be more than the investment required to make a strategic technology upgrade. 

Impexium’s 100% web-based Association Management Solution (AMS) supports the full range of association business and administrative activities. We combine enterprise-level functionality with the benefits of a software-as-a-service model to deliver a mobile-first, responsive, analytics driven platform to associations of all sizes.

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